Privacy Policy

1. Data Controller Information

The data controller for your personal information is:

2. Data We Collect

We collect personal data that you voluntarily provide to us and information that is automatically collected when you visit our website. The data we collect includes:

Information You Provide

• Contact information (name, email address, phone number)
• Professional information (organisation, job title, industry)
• Communication preferences and enquiry details
• Any other information you choose to provide in forms or communications

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage data and page views
• Cookies and similar tracking technologies

3. How We Use Your Information

We process your personal data for the following purposes based on legitimate legal grounds:

Service Delivery

We use of your data to provide our certification strategy services, respond to enquiries, and maintain client relationships. This processing is based on contractual necessity and our legitimate business interests.

Communication

We use your contact information to respond to enquiries, provide updates about our services, and send relevant business communications. This is based on your consent or our legitimate interest in maintaining business relationships.

Website Improvement

We analyse website usage data to improve our services, enhance user experience, and ensure website security. This processing is based on our legitimate interest in improving our services.

4. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our website and delivering services
• With professional advisers (lawyers, accountants, consultants) when necessary
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Contact enquiries: 3 years from last contact
• Client records: 7 years after service completion for legal and tax purposes
• Website analytics data: 26 months (Google Analytics default)
• Marketing communications: Until you unsubscribe or withdraw consent

7. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we process your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for processing at any time

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

9. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

12. Supervisory Authority

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In Norway, this is: